[PDB Gov] PeeringDB innovations/changes in the last year

Barry O'Donovan mail at barryodonovan.com
Mon Mar 11 12:33:48 PDT 2019

Arnold Nipper wrote on 11/03/2019 19:16:
> And let's not forget the work of the Admin Committee (AC). This is not
> innovations/changes, but ongoing work. In 2018 AC did roughly 10.000
> tickets. And they were able to close tickets in 0.24d in avg.

That's very impressive. Nearly 30 / day on average for people who 
genally have other jobs, families, bills to pay, etc.

As someone who has opened tickets for different organisations and 
received prompt replies (usually one-touch solutions), thank you all.

  - Barry

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